Effective Date: 2025-12-09
Last Updated: 2025-12-09
Introduction
AutomateNexus LLC (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our website, products, or services. By using our website or services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services.
Information We Collect
We collect the following types of personal information depending on how you interact with our services:
Information provided directly by you:
- Contact information (e.g., name, email address, phone number)
- Account or registration details
- Payment or billing details
- Content or documents uploaded to the platform
INFORMATION WE COLLECT
AutomateNexus LLC (“Company,” “we,” “us,” or “our”) collects information from you when you visit our website, engage our services, communicate with us, or otherwise interact with our business. This section describes the categories of information we collect and the sources from which we obtain it.
Information You Provide Directly
We collect information you voluntarily provide when you fill out contact forms, request a consultation, subscribe to our newsletter, or engage our services. This information may include your full name, email address, phone number, company name, job title, mailing address, and any other information you choose to share in messages or communications with us. When you engage our services, we may also collect billing information such as payment card details, bank account information, and billing address to process payments and fulfill our contractual obligations.
Information Collected Automatically
When you visit our website, we automatically collect certain technical information about your device and browsing activity. This may include your Internet Protocol (IP) address, browser type and version, operating system, device identifiers, referring URLs, pages viewed, links clicked, time and date of your visit, and duration of your session. We collect this information using cookies, web beacons, pixels, and similar tracking technologies. You may adjust your browser settings to refuse cookies or alert you when cookies are being sent, though some features of our website may not function properly without them.
Information Related to Service Delivery
When you engage our consulting and automation services, we may collect information necessary to perform the contracted work. This may include access credentials to third-party platforms, business process documentation, organizational data, system configurations, and other information required to analyze workflows and implement automation solutions. We only collect such information as necessary to fulfill our contractual obligations and in accordance with the applicable Statement of Work or Service Agreement.
Information from Third-Party Sources
We may receive information about you from third-party sources, including business partners, marketing partners, social media platforms, data providers, and publicly available sources. This information may be combined with other information we collect to improve our services, personalize your experience, and communicate with you about relevant offerings.
Sensitive Information
We do not intentionally collect sensitive personal information such as Social Security numbers, government-issued identification numbers, financial account passwords, health information, racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required to perform contracted services and expressly authorized by you in writing.
Information collected automatically:
- Device, browser, and IP address
- Usage data such as pages visited, session duration, and clicks
- Cookies and similar tracking technologies (see Cookie Policy)
How We Use Personal Data
We use personal data to:
- Provide and operate our services
- Process transactions and manage subscriptions
- Communicate with users about updates, inquiries, or support
- Improve website functionality and user experience
- Comply with legal obligations
- Send marketing communications (only with your consent)
We may send marketing emails such as Newsletters. You can unsubscribe at any time.
Legal Bases for Processing
As our company serves users in the UK or EU, data processing is based on one or more of the following: performance of a contract, legal obligations, legitimate interests, consent (for marketing or cookies).
Data Sharing and Disclosure
We only share personal data where necessary:
- service providers: for hosting, analytics, email, or payment processing
- legal authorities: when required by law or court order
- business transfers: in case of a merger or acquisition
We do not sell or rent personal data.
Sub-processors are bound by confidentiality and data protection obligations. You can request a list of sub-processors by contacting us at [email protected].
Data Retention
We keep personal data only for as long as necessary to provide and maintain the service, fulfil legal and accounting obligations, resolve disputes and enforce agreements.
We keep personal data for For prospective clients who inquire about our services but do not engage us, we retain contact information and communications for a period of three (3) years from the date of last contact, after which such information is deleted or anonymized unless you request earlier deletion. For active clients, we retain all information related to the business relationship, including contracts, communications, payment records, and service documentation, for the duration of the engagement and for a period of seven (7) years following the termination of the relationship to comply with applicable legal, tax, and accounting requirements. Technical information and website usage data collected through cookies and similar technologies is retained for a period of twenty-four (24) months from the date of collection unless you clear your browser cookies or opt out of tracking. Upon request, we will delete or anonymize your personal information within thirty (30) days, except where retention is required by law, necessary to complete a transaction, or required to fulfill our legitimate business interests such as fraud prevention and record-keeping. after the service ends, then delete or anonymize it.
Data that is no longer required is securely deleted or anonymized.
Data Security
We use appropriate technical and organizational measures to protect personal data, including: Encryption of data in transit and at rest, access control and authentication, regular monitoring and backups. Although no system is completely secure, we take all reasonable precautions to safeguard information.
International Data Transfers
We ensure international transfers comply with applicable data protection laws. If data is transferred outside your country, we ensure compliance through Standard Contractual Clauses (SCCs) or equivalent safeguards approved by law.
User Rights
Depending on your jurisdiction, users may have the right to:
- Access and obtain a copy of their personal data
- Correct inaccurate information
- Request deletion of their data
- Withdraw consent at any time
- Object to or restrict processing
- Request data portability
To exercise any rights, users may contact us at [email protected].
California residents have additional rights under the CCPA, including the right to request disclosure and deletion of their personal data.
Cookies and Tracking
We use cookies and similar technologies to enhance functionality and analyze usage. Users can manage cookie preferences in their browser or via our Cookie Policy.
We use cookies or tools like Google Analytics to improve our services. You can manage cookies in your browser.
Updates to This Policy
We may update this Privacy Policy periodically. Significant updates will be communicated via email or website notice at least 30 days before changes take effect. The “Effective Date” at the top of this document reflects the most recent update.
Contact
If you have questions or requests regarding this Privacy Policy or your personal data, contact us at:
Email: [email protected]
Phone: +1 (206) 657-5517
Address: 100 N HOWARD ST STE R, SPOKANE, WA, 99201
