Effective Date: 2025-12-09
Acceptance of Terms
By using our website or services, you agree to these Terms of Service. If you don’t agree with these Terms, please don’t use our services.
Services Provided
AutomateNexus LLC (“Company,” “we,” “us,” or “our”) provides automation consulting and strategy services, including discovery sessions, workflow analysis, automation opportunity assessments, and strategic roadmap development to identify processes suitable for automation and AI integration. The Company designs, develops, and deploys automated workflows using third-party automation platforms including, but not limited to, Zapier, Make (formerly Integromat), n8n, Microsoft Power Automate, and similar tools.
The Company offers AI integration services, incorporating artificial intelligence capabilities into business workflows such as large language models (LLMs), document processing, data extraction, content generation, and other AI-powered solutions. The Company also provides systems integration services, connecting and synchronizing third-party software applications, databases, APIs, and cloud services to enable seamless data flow across client technology ecosystems.
The Company provides CRM administration and optimization services, including configuration, customization, and administration of customer relationship management platforms such as Salesforce, HubSpot, and similar systems. Cloud infrastructure services are offered for platforms including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), encompassing design, implementation, and management of cloud infrastructure solutions.
The Company offers data engineering services including the development of data pipelines, data warehouse architecture, ETL/ELT processes, and analytics infrastructure to support business intelligence and automation initiatives. Cybersecurity consulting services include security assessments, implementation of security controls, compliance guidance, and security best practices for automation systems and integrated applications. The Company also provides training, documentation, and ongoing support and maintenance services for implemented automation solutions.
Service Delivery
Services may be delivered remotely or on-site as mutually agreed upon. The specific scope, deliverables, timeline, and fees for each engagement shall be defined in a separate Statement of Work (“SOW”) or Service Agreement executed by both parties.
Third-Party Platforms and Tools
The Services may involve the use of third-party software, platforms, APIs, and cloud services. Client acknowledges that such third-party services are subject to their own terms of service, privacy policies, and pricing structures. The Company is not responsible for changes to, outages of, or discontinuation of third-party services.
We reserve the right to modify, suspend, or discontinue any part of the services at any time with or without notice.
User Responsibilities
By using our services, you agree to:
- provide accurate and up-to-date information when required;
- use the services only for lawful purposes;
- not copy, modify, distribute, or misuse our content or systems; and
- comply with all applicable laws and regulations.
Accounts
If our services require account creation, you are responsible for maintaining the confidentiality of your account credentials. You agree to accept responsibility for all activities that occur under your account.
Payments and Refunds
If our services involve payments, the following terms apply:
- Payment Method: Custom
- Billing Frequency: Custom
- Payment Terms: Custom
- Refund Policy: No refunds
- Additional Notes: Here are custom payment terms for AutomateNexus:
PAYMENT TERMS
Fees and Payment
All fees for Services shall be set forth in the applicable Statement of Work, Service Agreement, or invoice provided by the Company. Unless otherwise specified in writing, all fees are quoted in United States Dollars (USD). Client agrees to pay all fees in accordance with the payment schedule outlined in the applicable agreement. The Company reserves the right to modify its fees at any time, provided that any fee changes shall not affect Services already contracted under an existing Statement of Work.
Invoicing and Due Dates
The Company will issue invoices electronically to the email address provided by Client. Unless otherwise agreed upon in writing, all invoices are due and payable within fifteen (15) days of the invoice date. For project-based engagements, the Company may require a deposit of up to fifty percent (50%) of the total project fee prior to commencement of work, with the remaining balance due upon completion or in accordance with milestone payments defined in the Statement of Work.
Accepted Payment Methods
The Company accepts payment via ACH bank transfer, wire transfer, credit card, or other payment methods as mutually agreed upon. Client is responsible for any transaction fees, currency conversion fees, or other charges associated with their chosen payment method. Credit card payments may be subject to a processing fee of up to three percent (3%) of the transaction amount.
Retainer and Subscription Services
For ongoing support, maintenance, or retainer-based services, Client agrees to pay the applicable monthly or annual fee in advance on the first day of each billing period. Retainer hours that remain unused at the end of a billing period do not roll over to subsequent periods unless otherwise specified in the Service Agreement. The Company reserves the right to suspend retainer services if payment is not received within seven (7) days of the due date.
Late Payments
Invoices not paid within the specified payment terms shall be considered past due. Past due amounts shall accrue interest at a rate of one and one-half percent (1.5%) per month, or the maximum rate permitted by law, whichever is lower, calculated from the original due date until payment is received in full. Client shall be responsible for all costs of collection, including reasonable attorneys’ fees and court costs, incurred by the Company in collecting past due amounts.
Disputed Invoices
If Client disputes any portion of an invoice, Client must notify the Company in writing within ten (10) days of the invoice date, specifying the nature of the dispute in reasonable detail. Client agrees to pay all undisputed portions of the invoice by the original due date. The parties shall work in good faith to resolve any disputed amounts within thirty (30) days of the dispute notice.
Suspension and Termination for Non-Payment
The Company reserves the right to suspend all Services, including access to automation systems, integrations, and ongoing support, if any invoice remains unpaid for more than thirty (30) days past the due date. The Company will provide written notice to Client at least seven (7) days prior to suspension. The Company shall not be liable for any damages, losses, or business interruption resulting from suspension of Services due to non-payment. Reinstatement of Services following suspension may require payment of all outstanding balances plus a reinstatement fee.
Taxes
All fees are exclusive of applicable taxes. Client is responsible for paying all sales, use, value-added, withholding, and other taxes and duties imposed by any governmental authority with respect to the Services, excluding taxes based on the Company’s net income. If the Company is required to collect or remit taxes on Client’s behalf, such amounts will be invoiced to Client and are due in accordance with these payment terms.
Refunds
Deposits and fees paid for Services are non-refundable unless otherwise specified in the applicable Statement of Work or Service Agreement. In the event the Company is unable to complete the contracted Services through no fault of Client, the Company will refund any prepaid fees for Services not yet rendered on a pro-rata basis. Refunds, if applicable, will be processed within thirty (30) days of the refund request approval.
Expenses
Unless otherwise agreed upon in writing, Client shall reimburse the Company for all reasonable out-of-pocket expenses incurred in connection with the performance of Services, including but not limited to travel, lodging, software licenses, and third-party service fees. Expenses exceeding five hundred dollars ($500) individually or one thousand dollars ($1,000) in aggregate shall require prior written approval from Client. The Company will provide documentation for all reimbursable expenses upon request.
All fees are due according to the plan selected. By submitting payment information, you authorize AutomateNexus LLC to process payments as described.
Intellectual Property
All materials, software, content and trademarks made available through the Service are the exclusive property of AutomateNexus LLC or its licensors. Nothing in these Terms grants you rights or licenses to use AutomateNexus LLC’s intellectual property beyond what is expressly permitted.
Termination
AutomateNexus LLC may suspend or terminate your access to the Services at any time, with or without notice, if you violate these Terms or if continued access may cause harm to AutomateNexus LLC or other users. Upon termination, all rights granted under these Terms will immediately cease.
Limitation of Liability
To the maximum extent permitted by law, AutomateNexus LLC will not be liable for any indirect, incidental, consequential or punitive damages, including loss of profits, data, or revenue, arising out of your use of the Services. In any case, AutomateNexus LLC’s total liability shall not exceed the amount you paid in twelve (12) months prior to the claim.
Indemnification
You agree to indemnify and hold harmless AutomateNexus LLC, its affiliates, directors and employees from any claims, damages, or expenses arising from your misuse of the Services or breach of these Terms.
Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the State of Washington, United States. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Washington, United States.
Contact
For any questions or concerns about these Terms, please contact us at:
Email: [email protected]
Phone: +1 (206) 657-5517
Address: 100 N HOWARD ST STE R, SPOKANE, WA, 99201
