AutomateNexus
All Services
Veteran-Owned
BYOK Pricing
No Lock-In

70%+ Tickets Resolved Automatically

AI customer support agent that handles ticket backlogs, slow response times, and after-hours gaps—while smartly handing off complex issues to your team.

/the problem

Why businesses struggle without this

$50,000+/yr

per support agent — AI resolves 70%+ at a fraction of the cost

Slow response times hurt retention, reviews, and revenue

Ticket backlogs grow faster than your team can handle

24/7

coverage gaps mean after-hours customers get no help

/what you get

Everything included in your AI Customer Support Agent

Omnichannel AI Support

Email, chat, social media, and voice—all handled consistently by one AI customer support agent.

70%+ Auto-Resolution Rate

AI ticket resolution handles most requests without human intervention—not 30%, not 50%, but 70%+.

Smart Handoff to Humans

Not replacing your team—augmenting them. Complex issues route to humans with full context.

Knowledge Base Learning

AI learns from your docs, FAQs, and past tickets to get smarter over time.

Customer Health Scoring

Identify at-risk customers before they churn with sentiment analysis.

24/7 AI Customer Support

No more after-hours gaps. Customers get instant responses any time, any channel.

CSAT Surveys

Automated satisfaction surveys measure AI and human performance.

Continuous Learning

Every interaction and correction makes the AI smarter and more accurate.

/transparent pricing

One-Time Build. You Own It Forever.

No subscriptions for the AI system itself. Pay once for the build, then just infrastructure costs. Bring your own API keys — we don't mark up AI costs.

Starter

$3,000

one-time build fee

$49/monthinfrastructure
  • Chat + email only
  • 500 tickets/month
  • 1 knowledge source
  • ~50% resolution rate
  • Email handoff
MOST POPULAR

Professional

$7,500

one-time build fee

$79/monthinfrastructure
  • Chat + email + social
  • 2,500 tickets/month
  • 5 knowledge sources
  • ~65% resolution rate
  • Slack + email handoff
  • Basic CSAT surveys

Business

$16,000

one-time build fee

$149/monthinfrastructure
  • All channels + voice
  • 15,000 tickets/month
  • Unlimited sources
  • ~75% resolution rate
  • Live transfer + queue
  • Churn prediction
  • Advanced analytics

/bring your own key

You Pay AI Providers Directly — We Don't Mark Up Your API Costs

Most AI agencies charge you 2-5x what they pay for AI. With our BYOK (Bring Your Own Key) model, you create your own API accounts with OpenAI or Anthropic and pay them directly at their published rates.

Full Transparency

See exactly what AI costs. No hidden markups, no surprises on your bill.

You Control Access

Your API keys, your accounts. Revoke access anytime.

Direct Savings

Pay providers directly at their rates. We don't add 2-5x markups like other agencies.

No Lock-In

The system is yours. Switch providers or agencies without losing your setup.

Estimated Monthly AI Costs

Based on OpenAI GPT-4o / Anthropic Claude 3.5 Sonnet pricing

Usage LevelEst. Monthly Cost
Light (500 tickets)$20-40
Moderate (2,500 tickets)$60-120
Heavy (15,000 tickets)$200-400

* Costs vary based on conversation length, complexity, and AI provider. These are estimates based on typical usage patterns.

Getting Your API Keys Takes 5 Minutes

  1. 1Create a free account at OpenAI or Anthropic
  2. 2Generate an API key in your dashboard
  3. 3Paste it into your AI system (we help you)

/how it works

From kickoff to live in weeks, not months

01

Discovery

We audit your current process and identify automation opportunities.

02

Design

We design your custom AI agent with your approval on every detail.

03

Build

We build, test, and refine until it works exactly as specified.

04

Launch

We deploy, train your team, and ensure smooth operation.

/integrations

Connects with your existing tools

Zendesk
Intercom
Freshdesk
HubSpot
Slack
Discord
Instagram
Facebook

/frequently asked

Questions About AI Customer Support Agent

Still have questions? We're here to help. Book a free call and we'll walk you through everything.

An AI customer support agent is intelligent software that handles customer inquiries automatically across email, chat, social, and voice. It resolves 70%+ of tickets without human intervention—answering questions, troubleshooting issues, processing requests—while smartly routing complex issues to your team with full context.

Ready to automate with AI?

Book a free consultation. We'll audit your current process and show you exactly how ai customer support agent can save you time and money.