AutomateNexus

Service / Receptionist

Every channel answered, every time.

Every call answered. Every email responded to within 90 seconds. Every chat handled, every text sent. One AI communication system covering phone, email, chat, and SMS — inbound and outbound, 24/7, owned by you.

VOICE · TWILIO · CLAUDE · SMS

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What it looks like running.

Not a dashboard login we control —
an instance you own.

LIVEVISITORHi, any openings this week?LLMThursday 10am or Friday 1pm — which works?VISITORThursday 10 is great.LLMBooked. Texting you a confirmation now.THU 10:00 · SMS SENT/ SELF-HOSTED · YOUR SERVER · YOUR KEYS

AI Receptionistan assistant that answers, qualifies, and books — trained on your content.

90S

EMAIL RESPONSE TIME, DAY OR NIGHT

40%

OF MISSED-CALL LEADS RECOVERED BY TEXT

15+

LANGUAGES SUPPORTED

What you get

What's in the build

One-time fee. Documented. Owned by you.

AI Phone Answering

01

Human-like voice conversations in your brand voice — not robotic IVR menus. Callers qualified and appointments booked, including after-hours and overflow.

AI Email Identity

02

Your agent gets its own address on your domain — SPF, DKIM, and DMARC configured — and answers client emails intelligently within 90 seconds.

Live Chat & SMS

03

Website chat that qualifies visitors and captures contacts even when your team is offline, plus automated text responses and confirmations.

Missed Call → Instant Text

04

Unanswered call triggers an immediate text: "Sorry we missed you — how can we help?" Recovers up to 40 percent of otherwise-lost leads.

CRM Auto-Sync

05

Every lead captured and logged automatically with full conversation history. No manual entry, no lost context.

Smart Escalation

06

Complex or sensitive conversations route to the right team member with full context. The AI qualifies; your people close.

Use cases

Where it earns its keep

Home Services

01

Emergency calls at 2am answered and booked while competitors ring out. Quotes for common jobs delivered on the spot.

Professional Services

02

Law firms and agencies triage inquiries by urgency and type, with routine questions answered and consults scheduled automatically.

Healthcare & Dental

03

Appointment booking, insurance questions, and reminders handled across phone and SMS — with escalation rules for clinical matters.

Multi-Location Businesses

04

One system answering for every location in 15+ languages, routing by branch, service, and availability.

Five phases. Thirty days to live.

Our process →

01

Discover

Ops audit, process maps, ROI ranking.

02

Design

Architecture and tool picks — approved first.

03

Build

Constructed and tested against every edge case.

04

Launch

Deployment, training, real adoption.

05

Optimize

Monitoring, monthly reports, new wins.

Questions

AI Receptionist — FAQ

Does it actually sound human on the phone?

Modern voice models hold natural conversations — callers state their need, get answers, and book appointments without touch-tone menus. We tune the voice, tone, and business rules to match your brand exactly.

How does this compare to a human receptionist or answering service?

A live receptionist runs $35K+ a year and covers 40 hours a week. The AI covers 168 hours across four channels for roughly $175 a month in infrastructure after a one-time build — and never puts anyone on hold.

What happens with complex or upset callers?

Escalation rules route them to your team immediately, with the conversation summary attached. The system handles routine volume; humans handle what needs judgment and empathy.

What does it cost?

Builds are custom-quoted by channel mix; a typical system is $7,500 one time, with ongoing costs limited to telephony and your model provider — usually well under the cost of one week of a receptionist's salary per month. You own the system.

How long until it's live?

Live in 30 days for most builds, including knowledge training, channel setup, CRM sync, and escalation rules. We follow Discover, Design, Build, Launch, Optimize.

Where we go from here

Start with a call.

Thirty minutes, no pitch deck. We map your operations, find the friction, and show you where automation actually earns its keep. If there's no fit, we'll say so.

No subscription.

No lock-in.

No surprise invoices.

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