Government Automation Services
Military-Grade Discipline from a Veteran-Owned Company. FedRAMP, FISMA, CJIS Compliant. 70% Faster Citizen Service Delivery.
Government automation services for municipal governments, county agencies, state departments, and federal contractors. We bring military-grade discipline to public sector automation—permit processing, citizen services, 311 call handling, code enforcement, and interdepartmental workflows. FedRAMP, FISMA, ADA Section 508, and CJIS compliance built in. Veteran-owned (SDVOSB/VOSB eligible).
Work with us/what we deliver
Capabilities
Permit Processing Automation
Automate permit applications from submission to approval. Permit processing automation government reduces approval times by 70%—building permits, business licenses, zoning applications, and special use permits with automated routing and status updates.
Citizen Services AI Portal
AI-powered citizen services portal for 24/7 self-service. Citizens check permit status, pay bills, request services, and get answers without calling your office. Citizen services automation reduces call volume 50%+.
311 Call Center Automation
311 call center automation that handles pothole reports, trash pickup, noise complaints, and service requests. AI answers common questions, routes issues to the right department, and provides status updates automatically.
Code Enforcement Automation
Code enforcement automation from complaint to resolution. Automated case assignment, inspection scheduling, violation tracking, and notice generation. Reduce case backlog while improving compliance rates.
Public Records & FOIA Automation
FOIA request automation for faster public records responses. AI categorizes requests, locates documents, applies redactions, and tracks deadlines. Meet statutory requirements without overwhelming staff.
Municipal Budget Automation
Budget and procurement automation for government—requisition workflows, vendor management, contract tracking, and budget monitoring. Real-time visibility into spending across all departments.
Interdepartmental Workflow Automation
Cross-agency workflow automation that breaks down silos. Automated approvals, case handoffs, resource sharing, and multi-department coordination. Government departments working together seamlessly.
Compliance Reporting Automation
Automated compliance monitoring for federal mandates, state requirements, and local policies. Audit trail generation, policy enforcement, and regulatory reporting—FedRAMP, FISMA, ADA Section 508, CJIS compliant.
/why choose us
The impact
70% Faster Citizen Service Delivery
Government automation services eliminate manual handoffs and paper shuffling. Permits approved in days instead of weeks. Citizens get answers in minutes instead of waiting on hold.
50% Reduction in Processing Costs
Replace paper-based processes and manual data entry with intelligent automation. Scale services without proportional staffing increases—critical for agencies facing budget constraints.
Military-Grade Compliance & Security
Every automation built with FedRAMP, FISMA, ADA Section 508, and CJIS compliance from the ground up. Veteran-owned company bringing military discipline to government automation.
45% Improvement in Citizen Satisfaction
Self-service portals, faster response times, and proactive communication transform how citizens experience government. Build trust through better service.
/frequently asked questions
Common Questions
What are government automation services?
Government automation services use AI and workflow tools to automate repetitive tasks in municipal, county, state, and federal agencies: permit processing, citizen inquiries, 311 calls, code enforcement, FOIA requests, budget workflows, and compliance reporting. This allows government staff to focus on complex cases while routine processes run automatically.
Is this FedRAMP and FISMA compliant?
Yes—all government automation services are built with FedRAMP and FISMA compliance from the ground up. Also compliant with ADA Section 508 accessibility requirements and CJIS security requirements for law enforcement data. Military-grade security from a veteran-owned company.
How does permit processing automation for government work?
Permit processing automation government handles the entire workflow from application submission to approval. Citizens apply online, AI validates completeness, routes to appropriate reviewers, tracks deadlines, and notifies applicants of status changes. Staff review exceptions while automation handles volume—reducing approval times by 70%.
Can you automate 311 call center operations?
311 call center automation uses AI to handle common requests: pothole reports, trash pickup issues, noise complaints, parking violations, and general inquiries. AI answers questions 24/7, creates service tickets, routes to the right department, and provides status updates. Call center staff focus on complex issues.
How does citizen services automation reduce call volume?
Citizen services automation provides 24/7 self-service portals where citizens can check permit status, pay utility bills, request services, find information, and get answers without calling. AI chatbots handle common questions instantly. Typical result: 50%+ reduction in call volume.
Is this affordable for small municipalities?
Yes—government automation services for small municipalities start with focused implementations (permit automation, citizen portal, 311 routing) that deliver immediate ROI. BYOK pricing means lower ongoing costs. Compare to hiring additional staff or the cost of delayed permits driving away businesses.
Can you integrate with existing government software?
Yes—we integrate with Tyler Technologies, Accela, OpenGov, Laserfiche, CityWorks, and other government software platforms. Automation connects your existing systems so data flows seamlessly between departments without manual re-entry.
How does FOIA request automation work?
FOIA request automation streamlines public records processing: AI categorizes requests, locates relevant documents across systems, applies appropriate redactions, tracks statutory deadlines, and generates response packages. Meet compliance requirements without overwhelming staff.
What about code enforcement automation?
Code enforcement automation handles the full lifecycle from complaint to resolution. Automated case assignment based on geography and violation type, inspection scheduling, violation tracking, notice generation, and follow-up monitoring. Reduce case backlog while improving compliance rates.
Are you a veteran-owned business?
Yes—AutomateNexus is a veteran-owned company bringing military-grade discipline to government automation. We understand public sector requirements, security mandates, and the importance of mission-critical reliability. SDVOSB and VOSB certifications available for applicable contracts.
How does government workflow automation break down departmental silos?
Interdepartmental workflow automation creates seamless handoffs between departments. Automated routing, status visibility, shared case management, and coordinated approvals ensure nothing falls through the cracks. Planning, Public Works, Finance, and other departments work together instead of in isolation.
How long does government automation implementation take?
Core implementations (citizen portal, permit automation, 311 routing) take 4-8 weeks. Full-stack automation (all departments, compliance reporting, integrations) takes 10-16 weeks. We phase implementation to deliver value quickly while ensuring security and compliance at every step.
Ready to Modernize Your Agency?
See how government automation services can reduce processing times by 70%, improve citizen satisfaction, and help your agency do more with less—with military-grade security and compliance. Free assessment for municipalities, counties, and state agencies.