Industry · E-Commerce
Scale order volume, not headcount
Shopify apps solve one problem each; you end up with 20 that do not talk to each other. We build custom automations connecting your store, 3PL, support desk, and marketing stack into one system — 70% of support inquiries handled automatically, 30% conversion lift.
Build fee
One-time · $7,500
Ongoing
$30–$150/mo (AI direct)
Live in
30 days
Ownership
Yours, forever
The friction
Where e-commerce teams lose their week
An app for everything, a system for nothing
01Twenty single-purpose SaaS subscriptions, each automating its own silo. Inventory, orders, support, and marketing still get reconciled by a human because nothing connects end to end.
Stock levels lie across channels
02Shopify says 12, Amazon says 4, the 3PL says 9. Overselling triggers refunds and bad reviews; underselling leaves money on the shelf.
Support volume scales with orders
03Where-is-my-order, return requests, and product questions grow linearly with sales. Hiring support staff to match growth erases the margin growth created.
Returns are a manual money pit
04RMA approvals, labels, receiving, inspection, restock, refund — each step waits on a person, and processing cost eats whatever margin survived the return itself.
70%
SUPPORT INQUIRIES AUTOMATED
30%
CONVERSION INCREASE
10x
ORDER VOLUME, SAME TEAM
Use cases
What we automate for e-commerce
Multi-channel inventory sync
01Real-time stock levels across Shopify, Amazon, eBay, and your 3PL with demand forecasting and automated reorder points. Stockouts and overstock both shrink.
Order processing automation
02Payment to delivery without manual touches: fraud checks, fulfillment routing, label generation, and tracking updates. Process 10x the orders with the same team.
AI customer support
03Chatbots handle order tracking, returns, and product questions 24/7 across chat, email, and social — about 70% of inquiries resolved automatically, the rest routed to humans with full context.
Returns automation
04Self-service RMA portal, automated labels, receiving workflows, restock, and refund processing cut returns handling time by 40%.
Marketing automation
05Abandoned cart recovery, post-purchase sequences, review requests, and win-back campaigns personalized at scale across email and SMS.
Catalog content at scale
06AI-generated, SEO-optimized product descriptions in your brand voice across hundreds of SKUs, with bulk updates when products change.
Five phases. Thirty days to live.
Our process →01
Discover
Ops audit, process maps, ROI ranking.
02
Design
Architecture and tool picks — approved first.
03
Build
Constructed and tested against every edge case.
04
Launch
Deployment, training, real adoption.
05
Optimize
Monitoring, monthly reports, new wins.
Questions
E-Commerce automation — FAQ
How is this different from installing more Shopify apps?
Apps automate inside their own silo — you end up managing 20 subscriptions that do not talk to each other. We build one custom system connecting your store, 3PL, support desk, email platform, and accounting, and you own it outright.
Can AI support really handle most of our ticket volume?
Around 70% of e-commerce inquiries are order status, returns, and product questions — exactly what AI resolves well. Complex issues route to your team with full conversation context, so customers never repeat themselves.
What does an e-commerce automation build cost?
A typical build runs around $7,500 one-time and is live in about 30 days. Set that against roughly $42,000 per year in recovered labor, plus the revenue currently lost to stockouts and slow support.
Which platforms do you integrate with?
Shopify, WooCommerce, BigCommerce, Amazon, ShipStation, Klaviyo, Gorgias, Zendesk, QuickBooks, NetSuite, and 100+ others. Connecting tools that were never designed to talk is the core of what we build.
Keep exploring
Other industries
Where we go from here
Ready to automate your e-commerce business?
Thirty minutes, no pitch deck. We map your operations, find the friction, and show you where automation actually earns its keep. If there's no fit, we'll say so.
No subscription.
No lock-in.
No surprise invoices.