AutomateNexus

Industry · E-Commerce

Scale order volume, not headcount

Shopify apps solve one problem each; you end up with 20 that do not talk to each other. We build custom automations connecting your store, 3PL, support desk, and marketing stack into one system — 70% of support inquiries handled automatically, 30% conversion lift.

Build fee

One-time · $7,500

Ongoing

$30–$150/mo (AI direct)

Live in

30 days

Ownership

Yours, forever

As seen inMarkets InsiderYahoo FinanceAssociated PressMarketWatch

The friction

Where e-commerce teams lose their week

An app for everything, a system for nothing

01

Twenty single-purpose SaaS subscriptions, each automating its own silo. Inventory, orders, support, and marketing still get reconciled by a human because nothing connects end to end.

Stock levels lie across channels

02

Shopify says 12, Amazon says 4, the 3PL says 9. Overselling triggers refunds and bad reviews; underselling leaves money on the shelf.

Support volume scales with orders

03

Where-is-my-order, return requests, and product questions grow linearly with sales. Hiring support staff to match growth erases the margin growth created.

Returns are a manual money pit

04

RMA approvals, labels, receiving, inspection, restock, refund — each step waits on a person, and processing cost eats whatever margin survived the return itself.

70%

SUPPORT INQUIRIES AUTOMATED

30%

CONVERSION INCREASE

10x

ORDER VOLUME, SAME TEAM

Use cases

What we automate for e-commerce

Multi-channel inventory sync

01

Real-time stock levels across Shopify, Amazon, eBay, and your 3PL with demand forecasting and automated reorder points. Stockouts and overstock both shrink.

Order processing automation

02

Payment to delivery without manual touches: fraud checks, fulfillment routing, label generation, and tracking updates. Process 10x the orders with the same team.

AI customer support

03

Chatbots handle order tracking, returns, and product questions 24/7 across chat, email, and social — about 70% of inquiries resolved automatically, the rest routed to humans with full context.

Returns automation

04

Self-service RMA portal, automated labels, receiving workflows, restock, and refund processing cut returns handling time by 40%.

Marketing automation

05

Abandoned cart recovery, post-purchase sequences, review requests, and win-back campaigns personalized at scale across email and SMS.

Catalog content at scale

06

AI-generated, SEO-optimized product descriptions in your brand voice across hundreds of SKUs, with bulk updates when products change.

Five phases. Thirty days to live.

Our process →

01

Discover

Ops audit, process maps, ROI ranking.

02

Design

Architecture and tool picks — approved first.

03

Build

Constructed and tested against every edge case.

04

Launch

Deployment, training, real adoption.

05

Optimize

Monitoring, monthly reports, new wins.

Questions

E-Commerce automation — FAQ

How is this different from installing more Shopify apps?

Apps automate inside their own silo — you end up managing 20 subscriptions that do not talk to each other. We build one custom system connecting your store, 3PL, support desk, email platform, and accounting, and you own it outright.

Can AI support really handle most of our ticket volume?

Around 70% of e-commerce inquiries are order status, returns, and product questions — exactly what AI resolves well. Complex issues route to your team with full conversation context, so customers never repeat themselves.

What does an e-commerce automation build cost?

A typical build runs around $7,500 one-time and is live in about 30 days. Set that against roughly $42,000 per year in recovered labor, plus the revenue currently lost to stockouts and slow support.

Which platforms do you integrate with?

Shopify, WooCommerce, BigCommerce, Amazon, ShipStation, Klaviyo, Gorgias, Zendesk, QuickBooks, NetSuite, and 100+ others. Connecting tools that were never designed to talk is the core of what we build.

Where we go from here

Ready to automate your e-commerce business?

Thirty minutes, no pitch deck. We map your operations, find the friction, and show you where automation actually earns its keep. If there's no fit, we'll say so.

No subscription.

No lock-in.

No surprise invoices.

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