Question 1

What Salesforce consulting services do you offer in Matthews?

Accepted Answer

Our Salesforce consulting services for Matthews businesses include: new implementations, data migration, custom configuration, workflow automation, Einstein AI setup, AppExchange integration, reporting and dashboards, user training, and ongoing administration support. We work with Sales Cloud, Service Cloud, and Marketing Cloud.

Question 2

How much does Salesforce consulting cost in Matthews, NC?

Accepted Answer

Salesforce consulting for Matthews businesses varies by project scope. Basic implementations start around $5,000, while comprehensive customization and integration projects range from $10,000-$30,000. We offer flexible engagement models including project-based pricing and monthly admin retainers.

Question 3

Can you help migrate data to Salesforce from our current CRM?

Accepted Answer

Yes, we handle complete data migrations for Matthews businesses moving to Salesforce. This includes data mapping, cleaning, deduplication, and validation. We have migrated data from HubSpot, Pipedrive, Zoho, spreadsheets, and custom databases while ensuring no data loss and minimal business disruption.

Question 4

Do you provide Salesforce training for Matthews teams?

Accepted Answer

Every Salesforce project includes customized training for your Matthews team. We provide role-based training (admins, sales reps, managers), documentation, and video tutorials. Optional ongoing training packages help new hires get up to speed quickly.

Question 5

Can you integrate Salesforce with our other business tools?

Accepted Answer

Absolutely. We integrate Salesforce with virtually any business application used by Matthews companies—email systems, marketing platforms, accounting software, e-commerce platforms, customer service tools, and more. Native integrations, AppExchange apps, and custom API connections are all available.

Question 6

What if we already have Salesforce but it is not working well?

Accepted Answer

Many Matthews businesses come to us with underperforming Salesforce implementations. We conduct a Salesforce health check, identify issues and opportunities, then optimize your configuration, clean up data, improve automations, and retrain users. Most clients see dramatic improvements within 30 days.

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