The blog · 203 articles

Writing that ships.

Tool comparisons, cost breakdowns, and implementation playbooks — the same thinking we bring to client builds, published.

The Total Cost of Owning an Automation

COST & ROI6 min

The Total Cost of Owning an Automation

Automation total cost of ownership runs far past the build fee. The five cost buckets, the hidden ones, and a formula you can run on your own numbers.

Erin Moore/ 2026-09-06

Automation Governance for Small Business

AI STRATEGY6 min

Automation Governance for Small Business

A governance framework a ten-person company can actually run: who approves AI tools, what data they touch, and how you review AI use each quarter.

Erin Moore/ 2026-09-05

AI for Customer Onboarding

FUNCTION GUIDES6 min

AI for Customer Onboarding

AI customer onboarding removes the queue time between a signed contract and first value: intake, CRM records, document chasing, and handoffs.

Erin Moore/ 2026-09-04

How to Hire for AI Skills (Without Getting Fooled by Buzzwords)

AI STRATEGY6 min

How to Hire for AI Skills (Without Getting Fooled by Buzzwords)

What AI skills a small business actually needs, how to evaluate them when you can't judge the technical depth yourself, the interview questions that expose pretenders, and when to hire versus train versus partner.

Erin Moore/ 2026-09-02

AI Browser Agents for Business: What Works, What Breaks

AUTOMATION TOOLS6 min

AI Browser Agents for Business: What Works, What Breaks

AI that drives a real browser is the fallback when your software has no API. Where browser agents genuinely work, where they break, and how to run one safely.

Erin Moore/ 2026-09-01

DeepSeek for Business: Cost, Risk, and How to Deploy It

AI STRATEGY6 min

DeepSeek for Business: Cost, Risk, and How to Deploy It

DeepSeek's models are cheap, MIT-licensed and genuinely strong. The decision that matters isn't whether to use them — it's whether you use the hosted API.

Erin Moore/ 2026-09-01

RAG for Business: Make AI Answer From Your Own Documents

AI STRATEGY6 min

RAG for Business: Make AI Answer From Your Own Documents

How retrieval-augmented generation grounds an AI in your real prices, policies and contracts, why most RAG projects fail, and what it actually costs to run.

Erin Moore/ 2026-09-01

Google Gemini for Business: What It Is and What It Costs

TOOLS & STACK6 min

Google Gemini for Business: What It Is and What It Costs

Google sells three different things called Gemini. Here's what the app, Workspace and the API each do, what they cost, and who should pick something else.

Erin Moore/ 2026-09-01

Microsoft Copilot for Business: What You Actually Get

TOOLS & STACK6 min

Microsoft Copilot for Business: What You Actually Get

Microsoft sells a dozen products called Copilot. Here's which one you're being sold, what each licence really costs, and where it quietly disappoints.

Erin Moore/ 2026-09-01

Vibe Coding: What It Is and When It's Safe for Business

AI STRATEGY6 min

Vibe Coding: What It Is and When It's Safe for Business

Vibe coding means building software without reading the code. Where that's brilliant, where it's genuinely dangerous, and how to tell which one you're in.

Erin Moore/ 2026-09-01

Claude Code vs Codex vs Cursor: A Business Owner's Guide

AUTOMATION TOOLS6 min

Claude Code vs Codex vs Cursor: A Business Owner's Guide

Claude Code and Codex are terminal coding agents. Cursor is an AI editor. How they differ on models, sandboxing, cost and security, and which fits your team.

Erin Moore/ 2026-09-01

Hermes by Nous Research: Open-Weight AI for Business

SELF-HOSTED6 min

Hermes by Nous Research: Open-Weight AI for Business

Hermes is Nous Research's open-weights model line. What it is, what the licences actually permit, what self-hosting costs, and when a hosted API still wins.

Erin Moore/ 2026-09-01

Where we go from here

Start with a call.

Thirty minutes, no pitch deck. We map your operations, find the friction, and show you where automation actually earns its keep. If there's no fit, we'll say so.

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Or start smaller — the $500 pilot · strategy audit

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