The blog · 212 articles
Writing that ships.
Tool comparisons, cost breakdowns, and implementation playbooks — the same thinking we bring to client builds, published.
AUTOMATION TOOLS6 min
n8n vs Make, Head to Head
n8n bills per workflow run, Make bills per module step. That one difference decides most n8n vs Make comparisons. Here is where each tool wins.
Erin Moore/ 2026-09-15
AI AGENTS6 min
Multi-Agent Systems for Small Business
How multiple AI agents divide work in a small business: orchestration patterns, types of AI agents, real examples, failure modes, and what a build costs.
Erin Moore/ 2026-09-14
CONSULTING SERVICES6 min
How to Write an Automation Brief That Gets Accurate Quotes
A nine-section automation project brief template that gets you comparable quotes, plus the volume and integration details that actually move the pricing.
Erin Moore/ 2026-09-13
COST & ROI6 min
How to Measure Automation ROI
Measure automation ROI with one formula, six metrics and a worked example on your own numbers, plus the mistakes that flatter every ROI calculation.
Erin Moore/ 2026-09-12
COST & ROI6 min
The Hidden Costs of AI Tools
The hidden costs of AI software are integration, token usage, human review and tool sprawl. Here is a total cost of ownership formula for your own numbers.
Erin Moore/ 2026-09-11
AI STRATEGY6 min
Clean Your Data Before You Automate
Bad data doesn't slow automation down, it multiplies. Here are the seven data checks to run before you automate any business process, with the fixes.
Erin Moore/ 2026-09-10
COST & ROI6 min
BYOK vs Bundled AI Pricing
BYOK means you pay the model provider directly with your own API key. Here is how that compares to bundled AI pricing, and when each one wins.
Erin Moore/ 2026-09-09
AUTOMATION TOOLS6 min
Build Your Own MCP Server
Build an MCP server that exposes your own tools to an AI agent: tool design, Python and TypeScript code, transports, testing, and the security rules.
Erin Moore/ 2026-09-08
CONSULTING SERVICES6 min
How to Evaluate an Automation Vendor: A 9-Point Checklist
Evaluate an automation vendor with nine concrete checks on scope, ownership, pricing, support and governance before you sign anything or pay a deposit.
Erin Moore/ 2026-09-07
COST & ROI6 min
The Total Cost of Owning an Automation
Automation total cost of ownership runs far past the build fee. The five cost buckets, the hidden ones, and a formula you can run on your own numbers.
Erin Moore/ 2026-09-06
AI STRATEGY6 min
Automation Governance for Small Business
A governance framework a ten-person company can actually run: who approves AI tools, what data they touch, and how you review AI use each quarter.
Erin Moore/ 2026-09-05
FUNCTION GUIDES6 min
AI for Customer Onboarding
AI customer onboarding removes the queue time between a signed contract and first value: intake, CRM records, document chasing, and handoffs.
Erin Moore/ 2026-09-04
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